| Can I cancel my booking? Can I get a refund?
Yes, but you must cancel before your rental is due to start.
If you have pre-paid online
You can cancel your booking online or by calling our Reservations Centre before your rental is due to start.
Cancellation fees apply. You can view the current cancellation charges in our Pre-pay Terms and Conditions.
It is important that you cancel before your rental is due to start. If you do not collect your car on the day your rental is due to start your booking will be cancelled with no refund.
If you are due to pay on arrival
A No-Show Fee of 40 Euros/40 GBP will apply if you do not collect your car. You can avoid this fee by cancelling your booking before the pick-up time.
You can cancel your booking online or by calling our Reservations Centre before your rental is due to start.
To cancel a booking, go to 'Manage Booking'. You will need your reservation number. |
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